Payment and shipping
The following conditions apply:
The goods are delivered worldwide.
Shipping costs
Deliveries within Germany (Germany)
We calculate shipping costs based on shipping weight and parcel service:
UPS
- Up to 2 kg = €7.99
- Orders from 2 kg to 5 kg = €8.99
- Orders from 5 kg to 10 kg = €9.99
For deliveries to German islands, an island surcharge of €24.99 will be added to the shipping costs.
Deliveries abroad
We calculate shipping costs abroad based on shipping weight and parcel service:
UPS
Group A - Belgium, Luxembourg, Netherlands, Austria, Poland, Czech Republic, Hungary
- Up to 2 kg = €9.99
- Orders over 2 kg to 5 kg = €10.99
- Orders over 5 kg to 10 kg = €11.99
Group B - Denmark, France, Italy, Croatia, Romania, Portugal, Slovenia, Spain
- Up to 2 kg = €12.99
- Orders from 2 kg to 5 kg = €13.99
- Orders from 5 kg to 10 kg = €14.99
Group C - Bulgaria, Ceuta, Estonia, Finland, Greece, Great Britain (Northern Ireland), Ireland, Canary Islands, Malta, Melilla, Latvia, Lithuania, Sweden, Slovak Republic, Cyprus
- Up to 2 kg = €14.99
- Orders over 2 kg to 5 kg = €15.99
- Orders over 5 kg to 10 kg = €16.99
Group D - Andorra, Great Britain (England, Scotland and Wales), Channel Islands (Guernsey and Jersey), Norway, San Marino, Switzerland
- Up to 2 kg = €15.99
- Orders over 2 kg to 5 kg = €17.99
- Orders over 5 kg to 10 kg = €19.99
Group E - Canada, Türkiye, United States of America
- Up to 2 kg = €29.99
- Orders over 2 to 5 kg = €42.99
- Orders over 5 to 10 kg = €69.99
Group F - Bosnia-Herzegovina, Hong Kong, India, Japan, Kosovo, North Macedonia, Mexico, Moldova, Montenegro, Saudi Arabia, Serbia, Singapore, Taiwan, Ukraine, United Arab Emirates, Vietnam, People's Republic of China
- Up to 2 kg = €29.99
- Orders over 2 kg to 5 kg = €42.99
- Orders over 5 kg to 10 kg = €72.99
Group G - RoW
- Up to 2 kg = €39.99
- Orders over 2 kg to 5 kg = €54.99
- Orders over 5 kg to 10 kg = €109.99
Delivery of download products
There are no shipping costs for downloadable products (digital content that is not delivered on a physical data carrier).
Downloadable products will be sent to you as a file by e-mail within 48 hours of the conclusion of the contract (with an agreed advance payment after the time of your payment instruction).
Delivery times
Unless otherwise specified in the respective offer, the goods are delivered domestically (Germany) within 1-3 days, in the case of foreign deliveries within 2-7 days after the conclusion of the contract (if advance payment has been agreed after the time of your payment instruction).
Please note that there will be no deliveries on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made a different agreement with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Accepted payment options
- Prepayment by bank transfer
- Payment with credit card
- Payment by PayPal
- Payment by invoice
- Payment by immediate transfer (via Klarna)
- Payment by invoice (via Klarna)
- Payment by installment purchase (via Klarna)
- Payment by Giropay
- Payment by Apple Pay
More details on payment
The invoice amount is due within 14 days after you have received your order.
If you pay by credit card, your credit card account will be charged when the contract is concluded.
Our bank details
Company name: Janko Hirschmann, Rey Koxha GbR
IBAN: DE84 1001 0123 1504 2218 76
BIC: QNTODEB2XXX
If you have any questions, you will find our contact details in the imprint.