Payment and shipping
The following conditions apply:
The goods are delivered worldwide.
Shipping costs
Domestic deliveries (Germany)
We calculate the shipping costs according to shipping weight and parcel service:
DHL
- Orders from 0 to 5 kg = €6.99
- Orders over 5 kg to 10 kg = €8.99
- Orders from 10 to 31.5 kg = €17.99
DHL Express
- Orders from 0 to 5 kg = €24.99
UPS
- Orders from 0 to 30 kg = €14.99
For deliveries to German islands, an island surcharge of €14.99 will be added to the shipping costs.
Deliveries abroad
We calculate the shipping costs abroad according to shipping weight and parcel service:
Deutsche Post (goods post)
Zone 1 - EU (Belgium, Denmark, France, Liechtenstein, Luxembourg, Monaco, Netherlands, Austria, Poland, Switzerland, Czech Republic)
- Orders from 0 to 1 kg = €3.99
Zone 2 - Andorra, United Kingdom, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican City
- Orders from 0 to 1 kg = €5.99
Zone 3 - Albania, Bosnia-Herzegovina, Bulgaria, Estonia, Finland, Greece, Greenland, Ireland, Iceland, Croatia, Latvia, Lithuania, Malta, Moldova, North Macedonia, Norway, Portugal, Romania, Serbia, Cyprus
- Orders from 0 to 1 kg = €7.99
Zone 4 - Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Syria, Tunisia, Turkey
- Orders from 0 to 1 kg = €9.99
Zone 5 - Armenia, Azerbaijan, Bahrain, Bhutan, Brunei Darussalam, China (People's Republic),
Japan, Yemen, Jordan, Canada, Kazakhstan, Qatar, Kuwait, Laos, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Oman, Philippines, Saudi Arabia, Singapore, Sri Lanka, South Korea, Taiwan, Thailand, Turkmenistan, USA, Uzbekistan , Ver. United Arab Emirates, Vietnam
- Orders from 0 to 1 kg = €9.99
DHL Parcel International (Economy)
Zone 1 - EU (Belgium, Denmark, France, Liechtenstein, Luxembourg, Monaco, Netherlands, Austria, Poland, Switzerland, Czech Republic)
- Orders from 0 to 2 kg = €15.99
- Orders from 2 to 5 kg = €19.99
- Orders from 5 to 10 kg = €24.99
Zone 1 - non-EU (Liechtenstein, Switzerland)
- Orders from 0 to 2 kg = €21.99
- Orders from 2 to 5 kg = €25.99
- Orders from 5 to 10 kg = €34.99
Zone 2 - Andorra, United Kingdom, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican City
- Orders from 0 to 2 kg = €15.99
- Orders from 2 to 5 kg = €19.99
- Orders from 5 to 10 kg = €24.99
Zone 3 - EU (Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus)
- Orders from 0 to 2 kg = €16.99
- Orders from 2 to 5 kg = €21.99
- Orders from 5 to 10 kg = €25.99
Zone 3 - non-EU (Albania, Bosnia-Herzegovina, Greenland, Iceland, Moldova, North Macedonia, Norway, Serbia)
- Orders from 0 to 2 kg = €22.99
- Orders from 2 to 5 kg = €27.99
- Orders from 5 to 10 kg = €30.99
Zone 4 - Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Syria, Tunisia, Turkey
- Orders from 0 to 2 kg = €31.99
- Orders from 2 to 5 kg = €34.99
- Orders from 5 to 10 kg = €39.99
Zone 5 - Armenia, Azerbaijan, Bahrain, Bhutan, Brunei Darussalam, China (People's Republic),
Japan, Yemen, Jordan, Canada, Kazakhstan, Qatar, Kuwait, Laos, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Oman, Philippines, Saudi Arabia, Singapore, Sri Lanka, South Korea, Taiwan, Thailand, Turkmenistan, USA, Uzbekistan , Ver. United Arab Emirates, Vietnam
- Orders from 0 to 2 kg = €38.99
- Orders from 2 to 5 kg = €49.99
- Orders from 5 to 10 kg = €54.99
DHL Express
United States
- Orders from 0 to 2 kg = €34.99
- Orders from 2 to 5 kg = €44.99
Australia
- Orders from 0 to 2 kg = €59.99
- Orders from 2 to 5 kg = €74.99
Japan
- Orders from 0 to 2 kg = €39.99
- Orders from 2 to 5 kg = €54.99
UPS
EU member states (except Germany)
- Orders from 0 to 3 kg = €14.99
- Orders over 3 to 6 kg = €17.99
- Orders over 6 to 10 kg = €42.99
- Orders over 10 to 15 kg = €64.99
Australia
- Orders from 0 to 3 kg = €79.99
Canada
- Orders from 0 to 3 kg = €49.99
- Orders over 3 kg to 6 kg = €59.99
- Orders over 6 kg to 10 kg = €69.99
- Orders over 10 to 15 kg = €84.99
United States
- Orders from 0 to 3 kg = €39.99
- Orders over 3 kg to 6 kg = €64.99
- Orders over 6 kg to 10 kg = €79.99
- Orders over 10 to 15 kg = €89.99
Aland, Albania, Bosnia and Herzegovina, Faroe Islands, Georgia, Gibraltar, Kosovo, Liechtenstein, Morocco, Monaco, Montenegro, San Marino, Switzerland, Serbia, Turkey, Vatican City
- Orders from 0 to 3 kg = €28.99
- Orders over 3 to 6 kg = €39.99
Delivery of download products
There are no shipping costs for downloadable products (digital content that is not delivered on a physical data carrier).
Downloadable products will be sent to you as a file by e-mail within 48 hours of the conclusion of the contract (with an agreed advance payment after the time of your payment instruction).
Delivery times
Unless otherwise specified in the respective offer, the goods are delivered domestically (Germany) within 1-3 days, in the case of foreign deliveries within 2-7 days after the conclusion of the contract (if advance payment has been agreed after the time of your payment instruction).
Please note that there will be no deliveries on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made a different agreement with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Accepted payment options
- Prepayment by bank transfer
- Payment with credit card
- Payment by PayPal
- Payment by invoice
- Payment by immediate transfer (via Klarna)
- Payment by invoice (via Klarna)
- Payment by installment purchase (via Klarna)
- Payment by Giropay
- Payment by Apple Pay
More details on payment
The invoice amount is due within 14 days after you have received your order.
If you pay by credit card, your credit card account will be charged when the contract is concluded.
Our bank details
Company name: Janko Hirschmann, Rey Koxha GbR
IBAN: DE84 1001 0123 1504 2218 76
BIC: QNTODEB2XXX
If you have any questions, you will find our contact details in the imprint.